Privacy Policy
Effective Date: April 23, 2025
Privacy Policy
Effective Date: April 23, 2025
Introduction
Welcome to Omniuniverse—where connection meets convenience. We’re committed to protecting your personal information and ensuring your experience with us is safe, secure, and transparent. This Privacy Policy outlines how we collect, use, store, and share your data when you visit our website, fill out a form, contact our team, or sign up for our services.
By using our website or interacting with our services, you agree to the practices described in this policy. Whether you're comparing internet plans, checking service availability, or looking for a better deal, we want you to feel confident in how we handle your information.
Your trust is important to us—and we’re here to protect it.
Who We Are
Omniuniverse is an Authorized Internet Reseller dedicated to helping individuals, families, and businesses find reliable and affordable internet services across the United States. We partner with trusted, licensed internet service providers (ISPs) to connect you with the best options available in your area—without the hassle of searching on your own.
We do not own, operate, or manage any internet infrastructure or networks. Instead, we act as an independent connection partner, simplifying the process of identifying eligible services, scheduling installations, and supporting you along the way.
Our mission is simple:
To make internet access easy, fast, and stress-free—especially for underserved communities and busy households that need it most. Whether you're relocating, upgrading, or just exploring your options, Omniuniverse is here to help you make informed decisions, every step of the way.
1. Personal Information
Full name, phone number, email, address, etc.
We collect this to verify service availability, contact you, and match you with the best internet plan. This info helps personalize your experience.
Other info from forms/conversations
Any extra details you provide (like preferred contact time or special requests) help us serve you better.
2. Financial Information
We don’t store payment details
Omniuniverse doesn’t process payments—only the internet provider you choose does. This protects you because sensitive billing data isn’t handled by us.
3. Technical Information
IP address, browser type, device info, etc.
Collected through analytics (like Google Analytics), this helps us improve website performance, fix errors, and understand how people use the site.
4. Communication Data
Emails, chats, call summaries
Used to track communication history, resolve customer issues, and improve service.
Feedback and support requests
Helps us improve and respond quickly to questions or concerns.
How We Use Your Information
We use the information we collect from you to provide, improve, and personalize your experience with Omniuniverse. Below is a breakdown of how your data helps us serve you better:
Check internet availability
We use your service address to verify which internet plans are available in your location. This ensures you're only shown plans that are truly accessible for your home or business.
Compare Internet Providers (ISPs)
Based on your specific needs—such as speed preferences, household size, or budget—we help you compare multiple providers and identify the most suitable internet plans for your situation.
Coordinate Installation & Activation
We work with the selected ISP to help schedule installations, set up new accounts, and ensure a smooth activation process.
Deliver Personalized Customer Support
Your communication history helps us answer your questions faster, troubleshoot service issues more effectively, and provide follow-up assistance when needed.
Send Service Updates & Notifications (if opted in)
If you’ve subscribed, we may send alerts about installation schedules, maintenance updates, promotional offers, or service changes.
Improve Our Website & Services
Technical and usage data help us enhance user experience, fix performance issues, and tailor future updates to better meet your needs.
Ensure Platform Integrity & Fraud Prevention
We monitor site activity to detect suspicious behavior, prevent unauthorized access, and reduce fraudulent submissions or spam.
Sharing Your Information
Your personal data is treated with confidentiality. We do not sell your data to marketers. However, to deliver our services effectively, we may share your information with trusted third parties under these conditions:
Partner Internet Service Providers (ISPs)
To complete your order, install services, or activate your internet plan, we securely share relevant information with the provider you selected.
Authorized Service Providers & Platforms
These include website hosting, live chat, analytics, and customer service tools that help us operate smoothly and serve you better. All partners are required to protect your information in accordance with applicable privacy laws.
Government or Legal Authorities
We may disclose information if required to comply with legal obligations, such as court orders, subpoenas, or applicable laws.
Business Transfers or Acquisitions
In the event Omniuniverse is sold, merged, or acquired, user information may be transferred as part of the business assets—while continuing to respect the terms of this privacy policy.
Data Security
We use industry-standard measures to protect your personal information from unauthorized access, alteration, or misuse. These include:
SSL Encryption
Ensures that all data transmitted between your browser and our servers is encrypted and secure.
Secure Servers
Your personal data is stored in protected environments with restricted access, monitored for integrity and intrusion.
Staff Training & Access Controls
Only authorized personnel are permitted to access customer data, and all staff are trained to handle data responsibly and in line with privacy regulations.
Your Privacy Rights
Depending on your location and applicable data protection laws, you may have the right to:
Access your personal information
Request a copy of the information we hold about you.
Correct inaccurate data
Update outdated or incorrect details.
Request data deletion
Ask us to delete your information, unless we are required to retain it for legal or operational reasons.
Withdraw consent
Opt out of email updates, promotions, or service-related notifications.
Understand data use
Request details on how your personal data is processed and with whom it’s shared.
To make any of these requests, simply reach out through the contact form available on our website.
Third-Party Websites
Our website may include links to third-party websites, such as ISP portals, external support pages, or product resources. Please note that we are not responsible for the privacy practices, content, or policies of these external sites. We recommend reviewing their individual Privacy Policies before providing any personal information.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable laws. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed.
Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or how your information is handled, please contact us through the form on our website. We’re here to help and will respond as promptly as possible.
Introduction
Welcome to Omniuniverse—where connection meets convenience. We’re committed to protecting your personal information and ensuring your experience with us is safe, secure, and transparent. This Privacy Policy outlines how we collect, use, store, and share your data when you visit our website, fill out a form, contact our team, or sign up for our services.
By using our website or interacting with our services, you agree to the practices described in this policy. Whether you're comparing internet plans, checking service availability, or looking for a better deal, we want you to feel confident in how we handle your information.
Your trust is important to us—and we’re here to protect it.
Who We Are
Omniuniverse is an Authorized Internet Reseller dedicated to helping individuals, families, and businesses find reliable and affordable internet services across the United States. We partner with trusted, licensed internet service providers (ISPs) to connect you with the best options available in your area—without the hassle of searching on your own.
We do not own, operate, or manage any internet infrastructure or networks. Instead, we act as an independent connection partner, simplifying the process of identifying eligible services, scheduling installations, and supporting you along the way.
Our mission is simple:
To make internet access easy, fast, and stress-free—especially for underserved communities and busy households that need it most. Whether you're relocating, upgrading, or just exploring your options, Omniuniverse is here to help you make informed decisions, every step of the way.
1. Personal Information
Full name, phone number, email, address, etc.
We collect this to verify service availability, contact you, and match you with the best internet plan. This info helps personalize your experience.
Other info from forms/conversations
Any extra details you provide (like preferred contact time or special requests) help us serve you better.
2. Financial Information
We don’t store payment details
Omniuniverse doesn’t process payments—only the internet provider you choose does. This protects you because sensitive billing data isn’t handled by us.
3. Technical Information
IP address, browser type, device info, etc.
Collected through analytics (like Google Analytics), this helps us improve website performance, fix errors, and understand how people use the site.
4. Communication Data
Emails, chats, call summaries
Used to track communication history, resolve customer issues, and improve service.
Feedback and support requests
Helps us improve and respond quickly to questions or concerns.
How We Use Your Information
We use the information we collect from you to provide, improve, and personalize your experience with Omniuniverse. Below is a breakdown of how your data helps us serve you better:
Check internet availability
We use your service address to verify which internet plans are available in your location. This ensures you're only shown plans that are truly accessible for your home or business.
Compare Internet Providers (ISPs)
Based on your specific needs—such as speed preferences, household size, or budget—we help you compare multiple providers and identify the most suitable internet plans for your situation.
Coordinate Installation & Activation
We work with the selected ISP to help schedule installations, set up new accounts, and ensure a smooth activation process.
Deliver Personalized Customer Support
Your communication history helps us answer your questions faster, troubleshoot service issues more effectively, and provide follow-up assistance when needed.
Send Service Updates & Notifications (if opted in)
If you’ve subscribed, we may send alerts about installation schedules, maintenance updates, promotional offers, or service changes.
Improve Our Website & Services
Technical and usage data help us enhance user experience, fix performance issues, and tailor future updates to better meet your needs.
Ensure Platform Integrity & Fraud Prevention
We monitor site activity to detect suspicious behavior, prevent unauthorized access, and reduce fraudulent submissions or spam.
Sharing Your Information
Your personal data is treated with confidentiality. We do not sell your data to marketers. However, to deliver our services effectively, we may share your information with trusted third parties under these conditions:
Partner Internet Service Providers (ISPs)
To complete your order, install services, or activate your internet plan, we securely share relevant information with the provider you selected.
Authorized Service Providers & Platforms
These include website hosting, live chat, analytics, and customer service tools that help us operate smoothly and serve you better. All partners are required to protect your information in accordance with applicable privacy laws.
Government or Legal Authorities
We may disclose information if required to comply with legal obligations, such as court orders, subpoenas, or applicable laws.
Business Transfers or Acquisitions
In the event Omniuniverse is sold, merged, or acquired, user information may be transferred as part of the business assets—while continuing to respect the terms of this privacy policy.
Data Security
We use industry-standard measures to protect your personal information from unauthorized access, alteration, or misuse. These include:
SSL Encryption
Ensures that all data transmitted between your browser and our servers is encrypted and secure.
Secure Servers
Your personal data is stored in protected environments with restricted access, monitored for integrity and intrusion.
Staff Training & Access Controls
Only authorized personnel are permitted to access customer data, and all staff are trained to handle data responsibly and in line with privacy regulations.
Your Privacy Rights
Depending on your location and applicable data protection laws, you may have the right to:
Access your personal information
Request a copy of the information we hold about you.
Correct inaccurate data
Update outdated or incorrect details.
Request data deletion
Ask us to delete your information, unless we are required to retain it for legal or operational reasons.
Withdraw consent
Opt out of email updates, promotions, or service-related notifications.
Understand data use
Request details on how your personal data is processed and with whom it’s shared.
To make any of these requests, simply reach out through the contact form available on our website.
Third-Party Websites
Our website may include links to third-party websites, such as ISP portals, external support pages, or product resources. Please note that we are not responsible for the privacy practices, content, or policies of these external sites. We recommend reviewing their individual Privacy Policies before providing any personal information.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable laws. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed.
Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or how your information is handled, please contact us through the form on our website. We’re here to help and will respond as promptly as possible.
Omniuniverse is an Authorized Reseller for multiple U.S.-based internet providers. We facilitate connections between customers and the providers that deliver the actual service. We do not own or control any part of the telecommunications infrastructure.
Copyright © 2025 Omniuniverse.net
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